Terms & Conditions

1. Introduction

Welcome to Decyz, a digital platform dedicated to offering one-on-one coaching, counselling, and advisory services designed to assist individuals in making informed decisions in various aspects of their lives, including selfhood, prosperity, and relationships. Decyz, based in Geneva, Switzerland, is committed to helping individuals make decisions with confidence and clarity.

In addition to personalized services, Decyz offers a range of merchandise and digital products, including journals, t-shirts, courses, and subscriptions, aimed at supporting our clients' journey towards decisive action.

Decyz is owned by Nesmos SA, a Swiss company with its head office in Geneva, Switzerland, and operates the www.decyz.com website. This document outlines the Terms and Conditions (the "Terms") that govern your use of the Decyz website and services.

The purpose of these Terms is to define the legal framework and conditions under which Decyz offers its services and products, as well as to clarify the rights and obligations of Decyz and its users. By accessing or using the Decyz website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions..

2. Acceptance of Terms

By accessing, browsing, or using the Decyz website and its services, you accept and agree to be bound by these Terms and Conditions. It is important to note that the services offered by Decyz are intended solely for individuals who are 18 years of age or older. By agreeing to these Terms, you represent and warrant that you are at least 18 years old and have the full legal capacity to enter into a binding agreement.

If you do not agree to these Terms and Conditions, or if you are not at least 18 years of age, you are advised not to use or access the Decyz website and its services. Your continued use of the website constitutes your acceptance of the Terms and any updates or modifications thereto, along with your acknowledgment of the age requirement.

3. Website Use and Restrictions

The Decyz website is designed to provide information about our coaching, counselling, and advisory services, as well as to facilitate the purchase of merchandise and digital products. Users are encouraged to utilize the website for these purposes under the following guidelines:

3.1 Acceptable Use

You may use the Decyz website for personal, non-commercial purposes, such as obtaining information about our services, registering for coaching sessions, and purchasing products. You are encouraged to interact with our content, share insights, and participate in discussions in a respectful and constructive manner.

3.2 Prohibitions on Misuse

Users are prohibited from misusing the Decyz website and its content. This includes, but is not limited to, engaging in illegal activities, infringing on intellectual property rights, spreading malware or harmful code, attempting to breach the website's security measures, and any other actions that could damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the website. Additionally, users are not allowed to scrape, crawl, or otherwise use automated means to access the website without express permission from Nesmos SA.

We expect all users to respect the integrity of the website and its community. Any violation of these Terms may lead to restrictions on access to the Decyz website and its services, legal action, and/or cooperation with law enforcement authorities as deemed necessary by Nesmos SA.

4. Intellectual Property Rights

All content on the Decyz website, including but not limited to text, blogs, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Nesmos SA or its content suppliers and is protected by international copyright and intellectual property laws. The trademarks, logos, and service marks displayed on the website ("Marks") are the registered and unregistered marks of Nesmos SA, its licensors, or other third parties. All of these Marks are the property of their respective owners.

Users are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Decyz website and its content for their personal, non-commercial use, subject to the terms and conditions outlined in this document. This license does not include any rights to:

  • Resell or commercially use the website or its contents.

  • Collect and use any product listings, descriptions, or prices.

  • Make any derivative use of the website or its contents.

  • Download or copy account information for the benefit of another merchant.

  • Use data mining, robots, or similar data gathering and extraction tools.

The Decyz name, logos, and any other product and service names, designs, and slogans are trademarks of Nesmos SA or its affiliates or licensors. You must not use such marks without the prior written permission of Nesmos SA. All other names, logos, product and service names, designs, and slogans on this website are the trademarks of their respective owners.

5. Account Registration and Security

While the Decyz website may allow users to register and create accounts for accessing certain services or making purchases, it is important to note that these services are intended solely for individuals who are 18 years of age or older. By creating an account and using the services provided by Decyz, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms and Conditions.

It is the responsibility of each user to maintain the confidentiality of their account information, including the password, and for restricting access to their computer or device. Account holders agree to accept responsibility for all activities that occur under their account or password.

Should account registration be required, users must provide accurate, complete, and updated information as part of the registration process. Users are responsible for maintaining the accuracy of this information.

In the event of unauthorized use of your account or any other breach of security, you are required to notify Decyz immediately. Nesmos SA reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

6. Services Offered

Decyz is committed to providing a range of services designed to assist individuals in supporting them in the decision-making process. Our offerings include, but are not limited to, digital products, merchandise sales, courses, and subscriptions. Please note that one-on-one coaching, counselling, and advisory services are governed by a separate service agreement provided to clients at the time of service engagement.

However, it is important to clarify that Decyz's role is to facilitate and support a client’s decision-making process. Our services are structured to provide insights, guidance, and tools that empower you as a client to make informed decisions that are best suited to your individual circumstances. However, Decyz is not responsible for making decisions for you, nor does Decyz make decisions on behalf of you as a client, nor are we a party to the decisions made by you as our client.

Consequently, Decyz and its representatives are not liable for any outcomes or consequences that may arise from the decisions made by you as a client utilizing our services. Our goal is to support your personal growth and decision-making capabilities, providing a framework within which you can confidently evaluate and decide upon the various aspects of your life, including selfhood, prosperity, and relationships.

Decyz also does not guarantee specific outcomes from the use of its services or advice. Users are encouraged to consider their personal circumstances and, where appropriate, seek additional professional advice before making decisions based on the guidance received from Decyz services.

By choosing to use Decyz's services, you acknowledge and accept you as a client retain full responsibility for your decisions. Decyz's role is purely advisory and supportive in nature, aimed at enhancing the client's ability to make decisions but not to influence or determine those decisions. Clients are encouraged to consider all aspects of their situation and, where appropriate, seek additional professional advice outside of Decyz's services before making significant decisions.

Finally, by using the Decyz website and its services, users acknowledge and agree that the services provided are intended to support informed decision-making but do not replace the need for professional advice in certain cases. Nesmos SA and Decyz disclaim all liability for actions taken or not taken based on the content of the website or the services provided.

7. Products and Purchases

Decyz offers a variety of merchandise and digital products, including journals, t-shirts, courses, and subscriptions, designed to complement our coaching, counselling, and advisory services. These products are available for purchase through the Decyz website. 

  • Terms of Sale: When you make a purchase on the Decyz website, you agree to the following terms:

  • Payment: All prices are listed in the currency specified on the website. We accept various payment methods, which are processed through third-party payment gateways. Your payment information is not stored by Decyz but may be retained by the payment processors in accordance with their privacy policies and terms.

  • Taxes: Prices displayed on the website may not include sales tax, VAT, or other taxes applicable to your location. Any applicable taxes will be added to your total and displayed at checkout.

  • Billing Information: You must provide current, complete, and accurate billing and credit card information. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

8. Shipping and Returns Policy

8.1 Shipping Policy 

For physical products such as journals and t-shirts, Decyz ships to addresses specified by the customer. Shipping times and costs may vary depending on the destination and shipping method selected. Detailed information about shipping options and estimated delivery times will be provided at checkout.

8.2 Returns Policy 

Decyz aims to ensure customer satisfaction with our products. If you are not satisfied with your purchase, you may be eligible for a return or exchange. Our detailed returns policy, including conditions, procedures for returns and exchanges, and timeframes, can be found on our website. This policy outlines the steps you need to follow to return a product, as well as any specific terms that apply to different types of products, including physical items and digital products.

Please note that to be eligible for a return, products must generally be in their original condition and packaging, with all tags attached. For more information and to initiate a return or exchange, please refer to the Decyz Returns Policy or contact our customer service team.

9. User Content and Conduct

9.1 User-Generated Content 

If the Decyz website allows users to post content, such as comments, reviews, or other contributions, users are solely responsible for the content they post. By posting content, users grant Decyz a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content throughout the world in any media.

9.2 Guidelines for User Conduct 

Users are expected to adhere to the following guidelines when interacting with the website and other users:

  • Respect the opinions and rights of others. Engage in constructive conversations and avoid any form of harassment, offensive comments, or hate speech.

  • Do not post content that infringes on the intellectual property rights of others.

  • Avoid posting false, misleading, illegal, or harmful content.

  • Do not engage in any activity that could compromise the security of the website or interfere with its operation or the enjoyment of it by other users.

 Decyz reserves the right to review, edit, or remove any content that violates these guidelines or is deemed inappropriate at our sole discretion.

10. Disclaimers and Limitation of Liability

10.1 Disclaimer of Warranties 

The Decyz website and all its content, services, and products are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Neither Decyz nor Nesmos SA makes any warranty that the website or its services will meet your requirements, be uninterrupted, timely, secure, or error-free, or that defects, if any, will be corrected.

10.2 Limitations of Liability 

Decyz and Nesmos SA shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, the website, services, or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not Decyz or Nesmos SA has been informed of the possibility of such damage. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from:

  • The use or the inability to use the Decyz services or access the website.

  • Unauthorized access to or alteration of your transmissions or data.

  • Statements or conduct of any third party on the Decyz services.

  • Any other matter relating to the Decyz services.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations and disclaimers may not apply to you.

11. Indemnification

You agree to defend, indemnify, and hold harmless Decyz, Nesmos SA, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions or your use of the Decyz website, including, but not limited to, your user content, any use of the website's content, services, and products other than as expressly authorized in these Terms and Conditions, or your use of any information obtained from the website.

This indemnification obligation will survive the termination of your relationship with Decyz and your use of the Decyz website.

12. Privacy Policy Reference

Your privacy is of paramount importance to us at Decyz. In conjunction with these Terms and Conditions, our Privacy Policy governs the collection, use, and protection of your personal information when you use the Decyz website and services. By agreeing to these Terms and Conditions, you also acknowledge and consent to the practices described in our Privacy Policy.

The Privacy Policy outlines the types of personal information we collect from users, how we use this information, the circumstances under which we may share it with third parties, and the measures we take to protect your privacy. It also describes your rights regarding your personal information and how you can exercise them.

We encourage you to read the Privacy Policy carefully to understand our commitment to safeguarding your information and ensuring your privacy is respected. The Privacy Policy is accessible from the Decyz website and is an integral part of the terms under which we offer you access to our services. Your use of the Decyz website and services signifies your acceptance of both these Terms and Conditions and the Privacy Policy.

If you have any questions or concerns about how your personal information is handled, please refer to the Privacy Policy for detailed information or contact us directly using the contact information provided in the "Contact Information" section of these Terms and Conditions.

13. Changes to Terms and Conditions

Decyz reserves the right, at our sole discretion, to update, change, or modify these Terms and Conditions at any time. Such changes will be effective immediately upon posting to the website. Your continued use of the Decyz website and services following the posting of revised Terms and Conditions constitutes your acceptance of the changes. We encourage you to review the Terms and Conditions periodically for any updates or changes.

To stay informed about any changes to our Terms and Conditions, please visit this page regularly.

14. Governing Law and Jurisdiction

These Terms and Conditions and your use of the Decyz website and its services are governed by and construed in accordance with the laws of Switzerland, without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of, or related to, these Terms and Conditions or the Decyz website shall be instituted exclusively in the federal courts of Switzerland, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms and Conditions in your country of residence or any other relevant country. You agree to waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

15. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact Decyz at admin@decyz.com. We are committed to providing the best possible service and support. Our team will make every effort to address your inquiries and concerns promptly and effectively.

16. Miscellaneous

16.1 Severability 

If any provision of these Terms and Conditions is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms and Conditions will continue in full force and effect.

16.2 Waiver

No waiver by Decyz of any term or condition set forth in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Decyz to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

16.3. Entire Agreement

These Terms and Conditions, our Privacy Policy, and any other legal notices published by Decyz on the website constitute the entire agreement between you and Decyz regarding the website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the website.